Team Reflection of our stall on Market Day
Our market stall, the relaxation station was definitely a success within the market of immaterial labours. Throughout the market our stall was very popular, we had a very consistent flow of participation in our collaborative immersive embroidery relaxation experience. On the day of the market our team worked really well together, and made sure to invite people into our stall in order to increase interaction. As a team we all dressed head to toe in pink and white and wore matching accessories, This made us look very cohesive with our market offering, as we had a very well decorated stall and colourful stall. The relaxation station stood out a lot within the market of immaterial labours as our entire market stall offering was pink and there was pink lanterns and pom pom bunting as well as a lot of signage to draw people into our tent, this was a complete success. Surrounding our tent were computer screens which we utilised to display our zappar which was made by Sammy and displayed instructions for making the most of our stall, this really helped create a fully immersive environment for our stall offering. The relaxation station was very successful in creating an immersive relaxation station as we created a calm space within the market using the tent, bean bags, embroidery and the relaxing pastel colour pink. Our market stall worked well within the brief of Immaterial labours as we created an equal exchange of creativity, teaching and relaxation, as well as an enjoyable experience for both sides.
Creations
Our stall was busier than anticipated on the day, so we needed to go and source more fabric from the textiles department to keep up with the demand of people wanting to do embroidery (hence the red fabric we added to our initial pink colour). We discovered that people found it easier to embroider onto small bits of fabric rather than the tent itself, but we let them decide. Participants spent roughly 5-15 minutes at our stall. All of our team members were busy throughout the market threading up needles, preparing fabric, and speaking to market participants. It was interesting to see everything that participants came up with, as we let them decide what they wanted to embroider - they could start something new or add to an existing piece. Most people did standard stitching and embroidery but some people decided to some plaiting and weaving with the thread, and others stitching to make objects like a ghost or hat.
Team Reflection of our Market as a whole
Although our Stall went well, unfortunately we feel as if there were some large flaws in the running of our market.
- The way finding team for our market were incredibly disorganised with a representative of way finding actively pointing potential participants away from our stall.
- There were too many design teams and not enough market offering teams.
- Health and safety teams were good.
- Intro team was unsuccessful, as people came in unsure what our market was about and what the exchange was.
- The overall exchange system of our market was not well explained.
- One of the design teams working on the poster for our market told us they were going to be using - Zappar as the medium, and encouraged us (stallholders) to make our own if we wished. This is something we initially decided not to partake in, until the poster for our market was released that claimed 'look out for more codes in the market'. We then decided we might need to have it, and it could easily be displayed on the computer screens next to our stall. However, when it came to execution and our market day, Zappar was not always encouraged to be downloaded and there were very few people that actually had it, and it seemed to confuse people a lot. We assumed market-goers would be shown on entry the intractability for the posters, but this did not seem to always be the case. There also seemed to be no other codes in the market like the poster claimed. However, the people who did use it seemed to really enjoy it and thought it was very clever.
Reflection Clinic notes on Market Two: Immaterial Labours (from perspective of participant)
- Quite a lot of people liked the joy stall, there was a lot of energy and enthusiasm toward encouraging the participants.
- The colour idea/theme, people really liked and understood it.
- The system of exchange being the zapper app, wasn’t really conveyed or used well throughout the market because not every stall enforced it or encouraged it, it felt like a bit of a last minute kind of thing and wasn’t fully thought through. Although the embroidery stall did a really good job at using it.
- The way finding team didn’t do a very good job at showing people round the market, and people felt and got a little bit lost. In hearing this feedback it was a bit annoying because there were quite a lot of people in this team and they definitely could have done a better job at guiding and encouraging people through the market. The way finding team wasn’t very encouraging.
- People seemed to miss some of the stalls because of not seeing them regarding the way finding of the market.
What We Learnt
This paper and project has definitely improved and built on our team-work skills. It gave us the chance to experience working in smaller and larger groups. We had to make compromises and overcome obstacles but worked well as team and cohesive market whole. Prototyping and developing a physical stall and marketplace was something new for us and we have gained knowledge and skills in so many new areas.
What we can take on from doing this paper is the ability to work with people on a big scale and being understanding of everyone that is a part of our market. This is critical when going into the work business because it allowed us to learn how important communication is when it comes to offering a service or product.
One thing that as a group we could improve on next time is making sure that we speak up when decisions are being made with the market of 80 people.
Images below show the final touch up of our stall and people on the day participating within our stall.
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